Terms and Conditions

Raw Dogg are dedicated to delivering your total satisfaction by making your selection of pet food, treats, supplements and accessories as simple as possible. If you have any suggestions or comments please email us using the link on the Contact Us page.

Our Contact details are:

Raw Dogg
Unit C, Platform 88
Ashburton Industrial Estate
Ross-on-Wye
HR9 7BW

Tel: 01989 566 166

Email: info@rawdogg.co.uk

Purchases and Payments

In store, we accept payment by both credit and debit cards. We accept Visa Credit, Visa Debit, Mastercard Credit, Mastercard Debit, and Visa Electron.

All financial transactions are conducted in Pounds Sterling (GBP).

All pricing is clearly displayed against each product offered and will be summarised during the checkout process. A receipt will be provided if needed after your purchase.

VAT is currently charged on your purchases at the appropriate rate.

We do not store credit card details nor do we share customer financial details with any 3rd parties.

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.rawdogg.co.uk (site)

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information.

SHARING YOUR PERSONAL INFORMATION

We may also share your Personal Information to comply with applicable laws and regulations, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@rawdogg.co.uk or by mail using the details provided below:

Raw Dogg
Unit C, Platform 88
Ashburton Industrial Estate
Ross-on-Wye
HR9 7BW

Tel: 01989 566 166